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Monday Aug 03, 2020
Monday Aug 03, 2020
This legal alert was published on July 16, 2020 by:
- Myra Creighton (Atlanta)
- Aymara Ledezma (Los Angelas)
- Todd Logsdon (Louiville)
- Richard Meneghello (Portland)
- Catharine Morisset (Seattle)
- Andria Ryan (Atlanta)
As an increasing number of businesses begin to require face coverings in their facilities – whether as a result of a local legal mandate or in the interest of public safety – there has been a corresponding increase in the number of well-publicized reports of customers and guests reacting in a belligerent, hostile, or even violent manner after being asked to comply with mask rules. What should your business do to minimize the chances of such an incident occurring in your workplace, and what should you do if an anti-mask guest disrupts your business? Here is a five-step plan to address this unfortunate part of our new reality.